Support
Contact us
Email us at hello@usemycontext.ai for anything: setup questions, billing, account help, or a bug report. A person reads every message, and you can typically expect a response within 1-2 business days.
Set-up guides
Most questions are about connecting an AI client for the first time. These guides cover the common paths:
- Docs - the full documentation: getting started, connecting every client, tools, and security.
- How to connect Claude to UseMyContext.ai - the one-click Claude Directory listing, plus claude.ai custom connectors, Claude Desktop, and Claude Code, step by step.
- Everywhere you can connect UseMyContext from - the full map of registries, plugins, the ChatGPT plugin directory, and the npm SDK, all doors into the same server.
- Our GitHub profile - per-client configuration examples and the open-source plugins.
Two ChatGPT specifics: tag @UseMyContext in each message that should use your context - untagged replies answer from ChatGPT's own memory, not your profile. And a connection reads one profile at a time (your active one by default); ask for another profile by its @handle, or switch profiles in the app.
Managing access
You stay in control of which AI clients can read your context. From the Connect page in the app you can revoke any single client, or disconnect all clients at once. Every access an AI makes leaves a record in your audit trail, so you can always see who accessed your context and when.
Deleting your account
Leaving is self-serve too. Sign in, open Settings, choose "Delete account" and type the confirmation we ask for. Deletion starts immediately - no queue, no waiting period, no need to contact us first. How long the run takes depends on how much you are holding, so keep the tab open until it finishes: we show you a receipt of exactly what was removed, and your session ends with the account, so it cannot be fetched again afterwards. Your profile, facts, files, projects, share grants, connections and audit trail are hard-deleted from our primary systems, deleted data leaves every backup we hold within 3 days, and your @handle is released so the name becomes claimable again. Two things have to be settled first: cancel an active paid plan, and disband any team you are the only admin of - the app tells you if either applies. If you cannot sign in, email us from the address on the account and we will delete it for you; that route removes your data the same way, but it does not release your @handle, which stays reserved to you. The full picture, including the short list of records we are required to keep, is in section 9 of our privacy policy.
For IT admins
UseMyContext is a remote MCP server at mcp.usemycontext.ai/mcp (Streamable HTTP). Authentication is OAuth 2.1 with PKCE, and tokens carry per-tool scopes so access can be narrowed to exactly what a client needs. The public-facing surface is structurally blind: it physically cannot read user file content, which lives on an isolated, per-user data plane behind it. Full details are in our privacy policy.
See also our privacy policy and terms of service. For anything not covered here, email us.